Refund policy

 

Return & Refund Policy

• Returns are only accepted on the same day the product is delivered.
• Return or refund requests will only be approved if the product is found to be leaking, broken, damaged, or defective at the time of delivery.
• To request a return or refund, customers must provide a complete unboxing video of the package.
• The unboxing video must be clear and continuous without any cuts, pauses, edits, or transitions.
• The video should clearly show:
  • The sealed package before opening
  • The shipping label
  • The complete unboxing process
  • The condition of the product received
• Claims without a proper unboxing video will not be accepted.
• Products damaged due to misuse, mishandling, or after delivery will not be eligible for return or refund.
• Once the return request is approved, the refund will be processed within 7 working days to the original payment method or provided bank account.